Allen + Roth Electric Fireplaces
Electric fireplaces, inserts and fireplace TV stands.
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Photo
An electric fireplace lit in a dim living room, evening. The glow does the work.
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Each one opens the matching range at Lowe’s.
What the Allen + Roth Electric Fireplace Range Covers
Three formats at Lowe’s, and choosing between them is a furniture decision more than a heating one, because plug-in units of every format top out at the same wattage.
- Insert: for an existing masonry firebox or recess. No floor space used. The opening decides everything, and a replacement later has to fit the same hole.
- Fireplace TV stand: for when the TV wall and the fireplace wall are the same wall. No mounting, flame below the screen. You pay in depth.
- Mantel or freestanding: for when the fireplace should look like part of the room, not part of the media setup. Easiest to undo, because it unplugs and moves.
How Much Heat Do They Actually Put Out
This is general to every plug-in electric fireplace, not specific to one brand. A 120V outlet caps the heater at roughly 1,500 watts, about 5,000 BTU an hour: supplemental heat for one room, on the order of 400 square feet. Buy for the flame and treat the heat as a bonus.
Infrared quartz, the technology named in the recalled model, warms objects and people in front of it rather than blowing hot air around. Fan-forced heaters push warm air and fill a room faster, with more noise. Neither draws more power. The flame effect is lights and a motor, and usually runs separately from the heater, so you can have the glow without the heat.
1,500 watts is about 12.5 amps, most of a 15-amp circuit. Give the fireplace its own wall outlet. No extension leads, no power strips, nothing else heavy on the same circuit.
What to Measure Before You Go
- Inserts: height, width and depth of the opening. Measure the width at the front and again at the back, because older masonry fireboxes taper inwards, and the back measurement is the one that stops the unit going in.
- TV stands: the span of your TV’s feet, not the screen size. A 65-inch set on wide-set feet needs more top surface than a 65-inch on a centre pedestal. Check console depth against your walkway too.
- Mantel units: wall width, plus clearance above the unit to a shelf, a mounted TV or artwork.
- Any type: distance to the nearest outlet, and whether the cord reaches it without crossing a doorway or hiding under a rug.
What to Check Before You Buy
- The supplier model number on the box, not the allen + roth badge. Recalls and parts are indexed under the supplier number, which is how ZHS-30-A appears on the recall.
- Whether the model is still current. Lowe’s publishes no commitment to stock parts after a product is discontinued, and a dead board on a dead model is the end of it.
- The powered parts: blower, heating element, quartz or LED assembly, control board, remote. Any of those can fail while the cabinet is still good.
- Whether the heater and flame run separately, if you want the flame year round.
- Keep the receipt. Cover runs to the original purchaser, does not transfer, and requires proof of purchase.
Fitting It Yourself
Consoles and freestanding units are the easy end: no wiring to do. Assemble, slide into place, plug in. Leave the gap behind the unit that the instructions ask for, and do not box it in so tightly that the vents lose their air.
Inserts catch people out. The firebox needs to be dry, and an open flue above it should be blocked or you are heating the sky.
The bigger problem is power. Unless there is an outlet inside or immediately behind the opening, the cord comes out across the hearth in plain sight, and adding one is an electrician’s visit. Work that out before you buy.
Common Problems
The recall aside, failures here are electrical rather than structural: the cabinet outlives the electronics. Expect the remote to go missing or die, with the buttons on the unit controlling less than the remote did, and expect the blower to get louder well before it stops.
The mistake specific to this category is checking the recall by eye. These fireplaces resemble one another and the defect is inside the wiring, so nothing shows from the front. Only the identifiers settle it. For how the brand holds up across categories, see is Allen + Roth a good brand.
Parts and Support
- Lowe’s parts line: 1-866-439-9800
- Parts email: PartsPlus@Lowes.com
- General service: ascs@lowes.com
- Have the model number ready before you call.
The replacement parts guide covers what to do when the model number you need has already left the catalogue.
Allen + Roth Electric Fireplaces Questions
Were Allen + Roth Electric Fireplaces Recalled?
One model was. On 9 December 2020, L G Sourcing, a Lowe's subsidiary, recalled about 48,000 allen + roth 62-inch infrared quartz electric fireplaces because the wiring connectors can overheat, posing a fire hazard. The recall covers Lowe's Item #466656, FEBO Flame model ZHS-30-A, made in China. The firm had received 28 reports of overheating, fire or smoke, several of which caused smoke damage and one of which involved smoke inhalation. Other Allen + Roth fireplaces are not part of that recall.
How Do I Check Whether My Fireplace Is the Recalled Model?
Match the identifiers, not the look. The recalled unit is a 62-inch infrared quartz electric fireplace sold as Lowe's Item #466656, carrying FEBO Flame model number ZHS-30-A. Those numbers are printed on the unit and appear on a Lowe's receipt or in online order history. Read the CPSC recall notice for that model, and contact Lowe's on 1-866-439-9800 if you are unsure what you own. A recall does not expire, so a unit bought in 2020 and still in use is still covered by it.
Does the Recall Mean Allen + Roth Fireplaces Are Unsafe?
It means one model line had a documented defect serious enough for a recall, which is worth taking seriously if you own that model. It does not establish a pattern across the brand. The CPSC lists two recalls naming Allen + Roth products: the 2020 fireplaces and a 2024 bathroom mirror recall. For a private brand spanning vanities, lighting, flooring, blinds, patio furniture and more, that is not an extensive recall record.
What Warranty Comes With an Allen + Roth Electric Fireplace?
There is no single brand-wide Allen + Roth warranty, and no one term length covers electric fireplaces as a group. Terms are set per category and often per item, because unrelated suppliers make different categories. The paperwork that came with your unit is the only authority on what it covers. Like the rest of the brand, expect it to run to the original purchaser only, to be non-transferable, and to require proof of purchase.
Where Do I Get Replacement Parts for an Allen + Roth Electric Fireplace?
Start with the Lowe's parts line on 1-866-439-9800, or email PartsPlus@Lowes.com. General customer service is ascs@lowes.com. Have the model number ready before you call. Lowe's publishes no commitment to stock parts for any period after a product is discontinued.