Allen + Roth Customer Service
Who to call, which number belongs to whom, and what to have in front of you.
Is There an Allen + Roth Customer Service Department?
No. Allen + Roth is a Lowe’s private brand rather than a standalone company, so there is no Allen + Roth service department to reach. Support runs through Lowe’s or through the manufacturer that actually built your item.
For most categories, the number printed inside the manual is 1-866-439-9800, with ascs@lowes.com for email. Cabinetry is the one real exception and has its own line.
Allen + Roth Customer Service Number
Lowe’s hosts Allen + Roth product documents at pdf.lowes.com, and across faucets, patio furniture and gazebos the same contact details keep appearing:
- 1-866-439-9800 for warranty service and replacement parts
- ascs@lowes.com for general product questions
- PartsPlus@Lowes.com for parts specifically
Published hours are worth treating with some caution. Faucet documents state 8 a.m. to 8 p.m. EST seven days a week, while patio furniture documents state 8 a.m. to 8 p.m. EST Monday to Friday. Lowe’s own paperwork does not agree with itself here, so assume weekday business hours and you will not be caught out.
Allen + Roth Cabinetry Customer Service
Allen + Roth cabinetry is made by American Woodmark, not by Lowe’s, and it has its own support route:
- 855-768-4292
- CustomerCare@allenandrothcabinetry.com
- Monday to Friday 8:00 a.m. to 8:00 p.m. EST, Saturday 10:00 a.m. to 2:00 p.m. EST
Kitchen cabinetry warranty claims go further still. American Woodmark requires them in writing, posted to its Claims Department at Post Office Box 1980, Winchester, Virginia 22604.
Is 1-800-445-6937 the Allen + Roth Number?
1-800-445-6937 is Lowe’s general customer care number. It will reach a human, and for a store or order problem it is the right call. It is not an Allen + Roth line. For warranty service and parts on an Allen + Roth product, use 1-866-439-9800.
What to Have Ready Before You Call
The Allen + Roth warranty documents Lowe’s publishes all ask for the same thing, and it is not registration.
- Proof of purchase. Your receipt or bill of sale. Warranties run to the original purchaser and are almost always non-transferable, so a receipt in someone else’s name generally will not work.
- The model or item number. On the box, the manual, or a label on the product itself.
- The part number, if you know it. Faucet documents list parts individually, down to entries like Ceramic Disc Cartridge A507906N.
Where to Send Allen + Roth Warranty Claims
This varies by category more than most people expect, and getting it wrong wastes a trip.
- Blinds and shades: back to the Lowe’s store where you bought them. The store works with the manufacturer from there.
- Lighting: back to the store, with the bill of sale, and with the fixture in its original carton.
- Faucets: phone first, on 866-439-9800.
- Kitchen cabinetry: in writing, by post, to American Woodmark.
More detail on what each category actually covers is on the warranty page. If the product is out of warranty and you just need a part, start with replacement parts instead.
Common Questions
What Is the Allen + Roth Customer Service Number?
Allen + Roth product manuals hosted by Lowe’s print 1-866-439-9800 for both warranty service and replacement parts, along with the email ascs@lowes.com. Allen + Roth cabinetry is the exception and uses 855-768-4292, because a different company makes it.
Is 1-800-445-6937 the Allen + Roth Number?
No. 1-800-445-6937 (1-800-44-LOWES) is Lowe’s general customer care line, not an Allen + Roth line. It is the right number for a store or order problem. For Allen + Roth warranty service and parts, use 1-866-439-9800.
Does Allen + Roth Have Its Own Support Department?
No. Allen + Roth is a Lowe’s private brand, not an independent company with its own service organisation. Support is handled by Lowe’s or by the manufacturer that actually built the product, which is why the correct number depends on what you own.
Do I Need to Register My Allen + Roth Product to Get Support?
No. The Allen + Roth warranty documents Lowe’s publishes do not require product registration. They ask for proof of purchase instead, meaning your receipt or bill of sale.